To understand someone effectively, you have to listen on two levels. You listen to what they are saying, and you must listen at the heart level. There are two reasons you want to do this. Listen to the podcast You may want to read: Rick’s Book: Communication–Redeeming… Continue Reading …

A desire to be understood can create a false continuum with some individuals. It happens this way: a person is so impressed with how someone understands them that they accept their solution for their problem without reservation. Listen to the podcast You may want to… Continue Reading …