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Biff and Mable got married 17 years ago. Their relationship has been floundering for most of those years. The boys are in their late teens, and Mable is facing the soon-to-be empty nest years with more dread than hope. Now that the boys are mostly out of the home she realizes that she knows little about Biff and the little bit she does know about him is not encouraging.
She went to her pastor for help, and he asked her to look for a local Christian counselor because he did not feel qualified to help them through their marriage problems. Mable did an internet search for a biblical counselor.
She stumbles upon your Facebook page and learns that you do Christian counseling. She sends you an email with a brief description of her problems and asks you one direct question: Are you certified?